Attendance Policy
- Attendance is mandatory for all classes and tutoring sessions. Students are expected to arrive on time and remain for the entire duration of the session.
- Excessive absences may result in a lower grade, course failure, or dismissal from the program. Students who miss more than 20% of the scheduled sessions may be subject to disciplinary action.
- If a student is unable to attend a session, they must notify the institute at least 24 hours in advance. Failure to provide adequate notice may result in a penalty or loss of credit.
- In case of an emergency or illness, students should contact the institute as soon as possible to report their absence and provide documentation, such as a doctor’s note or police report.
- Tardiness and early departure are discouraged and may be counted as a partial absence, depending on the duration and circumstances.
- The institute reserves the right to make exceptions to the attendance policy in cases of extenuating circumstances, such as military duty, jury duty, or religious observance.
- Students who are absent for more than three consecutive sessions without prior approval may be dismissed from the program.
- Students who miss a session are responsible for obtaining any missed materials or assignments from their instructor or tutor and completing them on time.
- This policy applies to all students enrolled in the institute’s courses and tutoring programs. Students who violate the attendance policy may be subject to disciplinary action, including probation, suspension, or expulsion.
Grading Policy
- The institute uses a letter grading system, with grades ranging from A to F. The corresponding numerical values for each grade are as follows: A (90-100), B (80-89), C (70-79), D (60-69), and F (below 60).
- Grades are determined based on a combination of factors, including exams, quizzes, homework assignments, projects, and class participation. The specific weight assigned to each factor may vary by course or instructor.
- Grading rubrics will be provided for each assignment to ensure transparency in the grading process.
- Final grades will be calculated based on the total points earned by the student, divided by the total points possible, and then converted to a letter grade using the grading scale mentioned above.
- In case of grade disputes, students may request a review of their grade by their instructor or a designated staff member. The review will include an evaluation of the student’s performance and may result in a grade adjustment, if deemed appropriate.
- Students are responsible for keeping track of their grades and contacting their instructor or tutor if there are any discrepancies or concerns.
- The institute reserves the right to modify the grading policy in exceptional circumstances, such as changes in curriculum or assessment methods.
- This policy applies to all students enrolled in the institute’s courses and tutoring programs. Students who violate academic integrity policies, such as plagiarism or cheating, may be subject to disciplinary action, including a lower grade, course failure, or dismissal from the program.
- The institute is committed to providing timely and constructive feedback to students to support their academic progress and success.
Academic Integrity Policy
- The institute expects all students to maintain the highest standards of academic integrity in their coursework, assignments, and examinations.
- Any form of academic misconduct, including plagiarism, cheating, or fabrication of data, will not be tolerated and may result in disciplinary action.
- Plagiarism is defined as presenting someone else’s work, ideas, or words as one’s own without proper attribution.
- It includes, but is not limited to, copying and pasting from online sources, paraphrasing without citation, and submitting the same work for multiple courses.
- Cheating is defined as any act of deception, dishonesty, or unfair advantage in completing an assignment or examination.
- It includes, but is not limited to, looking at someone else’s work, using unauthorized materials, and collaborating without permission.
- Fabrication of data is defined as falsifying or altering research results or data to support a particular argument or conclusion.
- Students are responsible for familiarizing themselves with proper citation and referencing techniques and avoiding any form of academic misconduct.
- The institute reserves the right to use plagiarism detection software to check for academic misconduct in student work.
- Any violation of the academic integrity policy will be investigated by the institute and may result in disciplinary action, including but not limited to, failure of the assignment or course, suspension, or expulsion.
- Students who are found guilty of academic misconduct may appeal the decision through the institute’s grade appeal process.
- This policy applies to all students enrolled in the institute’s courses and tutoring programs.
- Students who violate the academic integrity policy may be subject to disciplinary action, including probation, suspension, or expulsion.
Code of Conduct Policy
- Students are expected to conduct themselves in a respectful, professional, and responsible manner at all times while attending the institute.
- Harassment, discrimination, bullying, or any other form of offensive behavior towards other students, staff, or faculty will not be tolerated.
- Students are expected to follow all institute policies and guidelines, including those related to attendance, academic integrity, safety, and security.
- Students are expected to respect the property and facilities of the institute and report any damage or theft immediately to the appropriate authority.
- The use of drugs, alcohol, tobacco, or any other illegal substances on institute property is strictly prohibited.
- Students are expected to dress appropriately for the classroom and tutoring sessions, adhering to a business casual or professional dress code.
- Disruptive behavior in the classroom or tutoring sessions, including the use of electronic devices, is prohibited.
- Plagiarism, cheating, or any other form of academic misconduct is strictly prohibited and may result in disciplinary action, up to and including expulsion from the institute.
- Any violation of this code of conduct may result in disciplinary action, including probation, suspension, or expulsion from the institute.
- The institute reserves the right to modify this code of conduct policy as necessary and to enforce it at its discretion.
- Tuition and Fees Policy: Tuition and fees are charged on a per-course or per-program basis and are due before the start of the session or program.
- Payment plans may be available for students who require financial assistance. These plans must be approved by the institute and may include a service fee.
- Tuition and fees are subject to change without notice. The institute will make every effort to inform students of any changes in advance.
- Non-payment of tuition and fees may result in a hold on the student’s record, cancellation of enrollment, or other penalties as determined by the institute.
- Students who withdraw from a course or program may be eligible for a partial or full refund, depending on the institute’s refund policy. The refund amount will be based on the date of withdrawal and the institute’s refund schedule.
- The institute may charge additional fees for materials, textbooks, technology, or other expenses related to the course or program. These fees will be clearly disclosed to students in advance.
- Late payment of tuition and fees may result in a late fee or other penalties, as determined by the institute.
- The institute may offer discounts or financial aid opportunities to eligible students. These opportunities will be advertised on the institute’s website and in other marketing materials.
- The institute reserves the right to deny enrollment or re-enrollment to students who have outstanding tuition or fees from a previous session or program.
- This policy applies to all students enrolled in the institute’s courses and programs. Students who violate the tuition and fees policy may be subject to disciplinary action, including probation, suspension, or expulsion.
Refund Policy
- Students who withdraw from a course or program may be eligible for a refund of tuition and fees, according to the following schedule:
- Withdrawal before the start of the program: 70% refund
- Withdrawal within the first 2 weeks of the program: 50% refund.
- The institute reserves the right to make exceptions to the refund policy in cases of extenuating circumstances, such as medical emergencies or family emergencies.
- This policy applies to all students enrolled in the institute’s courses and tutoring programs.
- Students who wish to request a refund must complete a refund request form and submit it to the institute’s administrative office.
- Students who are dismissed from the program for disciplinary reasons or who violate the institute’s policies or code of conduct are not eligible for a refund.
- Refunds will not be issued for any books, materials, or other supplies purchased for the course or program.
- Refunds will be processed within 30 days of the request and will be issued in the same form of payment used for the original transaction, unless otherwise requested by the student.
- Withdrawal after the second week of the program: no refund
- Note: No refund will be provided after two weeks of enrollment (even if the student has not withdrawn from the course).
Privacy Policy
- This privacy policy outlines the ways in which we collect, use, and protect your personal information as a student or client of our educational and tutoring institute.
- We collect personal information, such as your name, contact information, academic records, and payment details, only for the purposes of providing educational and tutoring services to you.
- We may collect personal information through various means, including online forms, email correspondence, phone calls, and in-person meetings.
- We may use your personal information to communicate with you about your courses or tutoring sessions, to process payments, to provide academic advising or career services, and to comply with legal obligations.
- We may share your personal information with third-party service providers, such as payment processors, academic institutions, or regulatory agencies, only for the purposes of providing educational and tutoring services to you.
- We will not sell or disclose your personal information to any third party for marketing or advertising purposes without your consent.
- We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We maintain physical, technical, and administrative safeguards to ensure the security of your personal information.
- You have the right to access, correct, or delete your personal information held by us. You may also withdraw your consent for us to use your personal information at any time, except where we are required to retain it by law.
- We reserve the right to update or modify this privacy policy at any time. We will notify you of any material changes to this policy by email or through our website.
- By enrolling in our courses or tutoring programs, you consent to the collection, use, and protection of your personal information as outlined in this privacy policy.
- If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at 416-628-8169 or email us at info@iceducation.ca.